512.554.4782

FAQs

Popular Questions

  • Can I bring in my own vendors?
    Yes! You are welcome to bring your own decorator, DJ, caterer, and photographer. We do not require you to use a licensed caterer, giving you the flexibility to work with the vendors of your choice.
  • Are there any restrictions on alcohol?
    You may bring in your own liquor bottles. However, please note that no other types of alcohol, such as beer or wine, can be brought in. Our bar services can provide additional drink options.
  • Can I use special effects like dry ice or smoke machines?
    Yes, we allow the use of dry ice smoke machines to create a magical atmosphere for your event.
  • Is there a deposit required to hold the date?
    Yes, a deposit of $1,000 is required to secure your event date. This amount is separate from the security deposit.
  • What is the security deposit for, and how much is it?
    The security deposit is a $1,100 damage deposit. This amount is refundable after the event if there are no damages to the venue.
  • Are payments flexible?
    Yes, you can make payments toward your event up until 45 days before the event. This allows for flexible financial planning.
  • Can I cancel or reschedule my event?
    If you need to cancel, please note that we do not offer refunds. However, you can reschedule your event and retain any payments already made.
  • Are robots allowed at the event?
    Yes, we allow robots at your event. Let your creativity shine!

Event Policies

Cancellation Policy

We do not offer refunds for cancellations. However, if you need to reschedule, you can change your event date and retain the payments you've already made.

Deposit

A $1,000 deposit is required to hold your event date. This deposit is separate from the security deposit.

Security Deposit

A $1,100 security deposit is required in addition to the rental fee. This deposit is held to cover any potential damages to the venue. If there are no damages, the full amount will be refunded after the event.

Alcohol Policy

You may bring your own liquor bottles to the event. However, no other types of alcohol (such as beer or wine) may be brought in from outside.